What our users say

Real feedback on rental experience with us

Uula Hursti
Uula Hursti

Chevrolet Cruze 在格鲁吉亚

The rental process was fine at the beginning although we were a bit worried about the car being driven 350000km and some maintenance lights were on. After six days the car broke. Water cooler tank hose got disconnected from the engine and we got zero help from Irakli or agency. Luckily a local guy made the car move again, but after a while this happened again. This is where the show began and Irakli started his act to rip off our money. It should be stated that we were told (and had written contracts) that the car was fully insured. He lied at every point possible starting with the agency. He told them that we drove somewhere forbidden thus broke the car. They bought this with no hesitation without caring about our navigation data. He lied about car evacuator that we had lost his car. We paid for evacuation and he got his car, but he made us believe the car was lost. We arranged a meet around midnight 7 hours before our flight back. He took us to deadend alley with his friend and started threatening us to pay for his car engine. Should be said here that he promised to take care of everything if we pay for the evacuator. In common sense this evacuator should have been paid by Irakli because the problem was clearly because of poor maintenance. We were forced to promise to go to atm and pay him 500usd. At the atm he locked our luggage into trunk. We called police. After police came we got the confirmation Irakli got his car but had lied us about it. We have no idea about the conversation that happened between him and the police, but we ended up paying this 500 just to get to our flight. This car dealer is a fraud and should never be trusted in any kind of business.

七月 2023
Danis Taktashev
Danis Taktashev
🇷🇺

Mercedes-Benz C220 在塞尔维亚

奔驰缺货。延长了他的租期。我们得到了一辆宝马 7。租车和交车的过程很简单,没有任何问题。我对双方的合作感到满意

八月 2024
Vitalii Klimenko
Vitalii Klimenko
🇷🇺

Skoda Scala 在土耳其

Everything went perfectly. I received the car and gave it to the terminal. With registration, everything is fast and convenient. Calculation and return of the deposit, the amount as agreed. Paid and returned in the same way in the terminal. The machine is in excellent condition, everything worked properly. Thank you very much, I will need to rent I will contact you. I advise everyone!

十月 2022
Dmitriy Pisarchuk
Dmitriy Pisarchuk
🇷🇺

Fiat Egea 在土耳其

一切都很好!

九月 2024
Pavel Briukhanov
Pavel Briukhanov
🇷🇺

Kia K5 阿联酋

that's right, rented a K5 - everything went great, no problems at all, I was satisfied!

七月 2023
Sergey Lebedev
Sergey Lebedev
🇷🇺

Mitsubishi Outlander Asx 在格鲁吉亚

We rented this Mitsubishi Outlander ASX. Drove around half of Georgia. The car showed itself as perfect and even rescued us a few times in some places. It was a pleasant driving experience for me, my wife and daughter. Exactly what we needed! Special thanks for the bonus holder for the phone and charging cable from the lighter!

六月 2019
Sergei Dubynin
Sergei Dubynin
🇷🇺

Skoda Fabia 在黑山

Everything was fine, comfortable communication, fresh, pleasant car. I just ordered a Toyota Yaris instead, but in the end it was fine for me. P.S. A small wish to the car owners: it would be much more convenient if they brought the car with a full tank or so, because. difficult to calculate in advance how much will be spent

三月 2023
Tomass Vilciņš
Tomass Vilciņš
🇱🇻

Toyota Camry 在格鲁吉亚

Car was provided in good condition, clean and tidy. Great Car, Great Service, Very Polite staff, recommend to everyone.

十月 2022
Sergei Nikitin
Sergei Nikitin
🇷🇺

Toyota Corolla Sedan 阿联酋

2024 年 11 月 3 日至 13 日飞往阿布扎比参加比赛。考虑到住宿地点在不同地区,如果没有汽车,我们将非常困难。 公司为我们提供了长租期折扣、全程不限公里数、方便的发车和还车地点(直接在机场停车场)。 押金在还车后两周内全额退还。 我推荐这家公司!我们一定会再次申请!

十一月 2024
Marie Lebouteiller
Marie Lebouteiller
🇫🇷

Hyundai Accent 在黑山

We are very happy with the car rental. it wasn't perfect but for the price it was very good, you couldn't ask for more.

七月 2022
Maciej Burzyński
Maciej Burzyński
🇵🇱

Dacia Duster 在摩洛哥

一切正常

一月 2025
Oleg Glumov
Oleg Glumov
🇷🇺

Nissan Note 在塞浦路斯

I booked a car through the website. I found a convenient and budget option very quickly. Within 5 hours the reservation was canceled, but the operator helped me instantly find an alternative option, which in the end was even better! Highly recommended!

七月 2023
Telman Mehdiyev
Telman Mehdiyev
🇦🇿

Mazda 6 阿联酋

Everything was perfect. I am very satisfied

三月 2023
RENTACARANYWHERE
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Frequent Questions

📚 全部
预订
保险
存款
车辆
修改
其他
待处理 "状态是什么意思?

待定 "状态表示我们仍在与租车公司确认车辆的可用性。一旦确认,我们将立即发送确认函。

什么是代金券?

租车凭证是确认租车的文件,是您预订并预付车辆费用的证明。它包括交付说明、租赁条件以及客户和租赁商的详细联系方式。

在哪里可以找到我的代金券?

租车确认后,你的租车凭证将作为附件随确认邮件一起发送。预订确认后,您也可以从预订页面下载凭证。

我需要等多久才能得到预订确认?

预订通常在几小时内确认,但有时可能需要 24 小时。我们要求对每次租车进行确认,以防止出现任何可能的技术问题。

如何查询预订状态?

预订页面上查看预订状态。在您向我们预订后,将自动跳转到该页面。

谁提供保险?

保险总是由租赁商提供。

什么是 CDW 或碰撞损坏豁免?

车损险可在您造成事故(并且是您的过失)时减轻您对自己租车的责任。通常情况下,车损险规定了您必须为潜在损失支付的最高金额。如果没有 CDW,您可能要承担租用车辆损坏的全部费用。有了车损险,您就不必支付全部修理费用,但要在商定的范围内分担修理费用。通常情况下,车轮、轮胎、玻璃、车底、车顶、钥匙、车锁和天线都不在车损险的承保范围内。

什么是防盗保护或 TP?

如果租来的汽车被盗,TP 会限制你的赔偿责任。通常情况下,TP 规定了租车公司在更换被盗汽车或修复偷车未遂造成的损失时向你收取的最高金额。

什么是 "超级碰撞损害豁免"(SCDW)或 "全损豁免"(FDW)?

SCDW 和 FDW 通常承保标准 CDW 不承保的汽车部件,如车窗、车轮或轮胎。它们还可能降低押金和/或自负额,这意味着您可能需要在提车时留下较低的押金,甚至不支付任何损坏费用。

什么是 TPL 或第三方责任?

如果您在驾驶过程中伤害了其他道路使用者或损坏了他人的财产,TPL 保险将支付这些费用。在大多数国家,TPL 保险是法律规定的。TPL 不承保驾驶员自己租用的汽车的任何损坏,也不承保汽车失窃。

押金何时退还?

押金在租车期间扣留。在安全归还车辆后,或在归还后 10 至 28 天内,只要没有给租车公司造成额外开支,押金将予以解冻或退还。

什么是过剩?

免赔额是您需要为潜在损失支付的最高金额。例如,如果您的损失自负额为 200 欧元,而返回时车身的损失为 1,000 欧元,那么您只需支付 200 欧元。剩余的 800 欧元将由保险单承担。每辆车的免赔额可在与租车公司签订的协议中找到。

押金和溢价有何区别?

保证金通常由自负额和未来可能发生的费用(费用、缺油、超速罚单、罚款)组成。自负额是指在汽车发生损坏时您需要承担的最高金额。

什么是押金?

租车公司要求交纳保证金,以支付任何潜在的汽车损坏或未来的费用,如管理费、燃料缺失、停车/超速罚单/罚款以及车损险的免赔额。因此,在大多数情况下,你在取车时都需要留下押金,以确保车辆安全归还。

或类似 "是什么意思?

有时,租车公司可能只保证某一类别的汽车,而不是特定的品牌和型号。租车公司会将不同的汽车归入同一类别,这些汽车的功能应与预订时确认的相同。这类汽车会在品牌和型号旁边标注 "或类似",并在悬停时显示详细信息。

我会得到我预订的那辆车吗?

租车公司会尽最大努力提供与您预订的完全相同的汽车,但由于延迟归还或最后时刻损坏等因素,他们无法保证提供特定型号的汽车。由于这些情况可能会发生变化,因此可能会为您提供同级别的近似车型。

如何取消预订?

要取消预订,请登录 "我的预订"并单击 "取消"。如果您在免退款期之前取消预订,您的预付款将全额退还。

如何在租赁开始前修改我的预订?

请直接通过电子邮件或电话与我们联系。我们将评估您的要求,检查是否可以更改,并更新您的预订。根据更改的性质,可能会产生额外费用。更改最长需要 24 小时处理。

如何在租赁后留下评论?

租赁结束后,请进入预订页面,点击 "发表评论",对您的体验进行评价。如果您希望讨论租赁期间发生的任何问题,请联系我们,以便我们进行调查。

为什么要在提货时签署租赁协议?

您与租车公司签订的租车协议受其租车条件和您租车所在国家的法律约束。请仔细阅读协议中的租赁条件,确保您理解并同意这些条件。

可以送车取车吗?

可以,但无论是取车还是还车,都可能需要支付额外的送货费。有些公司可能会在租期超过一定天数时提供某些地方的免费送货服务。

我可以稍后再还车吗?

如果不能在约定的还车时间还车,请通知租车公司。也许可以比约定时间稍晚一些还车。

什么是里程限制?

有些租车公司会限制每天或每个租车期的公里数。除非您在预订时购买了 "无限里程"(Unlimited Mileage),否则任何额外里程的费用都必须在返程时支付。

损坏后返回时会发生什么情况?

这取决于您购买的保险。如果有任何损坏,请通知保险代表。询问他们认为有必要收取的费用,并以书面形式告知。在大多数情况下,租车公司会从您的保证金中扣留一部分,作为损坏费用。一定要在航班起飞前给自己留出足够的返程时间。

下车时需要检查什么?

确保供应商代表签收送货单,并确保租赁协议由供应商签收。

我的飞行时间发生了变化

如果您的航班时间或航班号发生变化,您应尽快向租赁商提供实际信息。

我可以租用带有额外配置的车辆吗?

是的,预订时必须申请可选附加项目,相关费用将在可用时显示。

租车可以跨越国界吗?

有些租车公司提供跨越国界的服务,有些则不提供。如果允许跨境,则可能需要支付额外的保险费、税费等。您必须告知租车公司有关跨境的情况;否则,您的保险可能会失效。请就您计划前往的驾驶区域/国家咨询相关建议。

如果我提前交车,未使用的天数是否可以退款?

在大多数情况下,租车公司不会为提前还车退款。

对额外司机有什么要求?

额外驾驶员需要满足与主驾驶员相同的要求。附加司机必须在取车时到场,持有相关证件,并在租车协议中登记。

提车时预订车辆状况不佳

取车时彻底检查汽车是否有任何瑕疵,并将任何问题通知租车公司。在取车前和还车后拍摄租车照片,以免还车时对汽车状况产生混淆。如果在租车前不处理汽车上的任何损坏,可能会影响你的免赔额。务必保存好收到的任何文件。

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