What our users say
Renault Clio 3 在黑山
Very friendly and professional service. Definitely will use it again and recommend to everyone. Very satisfied.
Mazda Demio 在塞浦路斯
They gave us a Mazda. Despite this, everything is fine, I liked everything. We will come to you again in a year. Thanks!
Mercedes-Benz B-Class 在阿尔巴尼亚
We rented a Mercedes-Benz B-Class, but a few days before our arrival this Mercedes had an accident. We were offered a Fiat Tipo instead. In addition, they gave us a discount. We are very satisfied with the cooperation with the guys ♥️. Since we arrived in Tirana at night, and the hotel was booked in Durres, the guys helped us to find the hotel, helped us with the settlement and were very friendly ♥️. This is a very pleasant experience of renting a car in Albania. When we go back to Albania, we will definitely contact the same company for car rental. Thank you 😌
Mercedes-Benz B-Class 在格鲁吉亚
汽车技术状况 6/10。右后灯坏了，用胶带粘住，右制动灯不亮，车载电脑一直报告这个问题。此外，电脑一直报告轮胎压力传感器有故障（或未校准），需要在 86k 英里前进行维修。车内很干净，没有异味，空调工作正常，前排乘客座位上的乘客检测传感器有故障--空座位上仍会发出乘客未系安全带的信号，我不得不在空座位上系好安全带，这样蜂鸣声才不会干扰。当发动机转速超过 2500 转/分时，汽车会有明显的振动，这种振动会传到踏板上，但这也许是该车型的特点，而不是个别现象。公司的燃油政策令人非常不满。尽管网站上标明了加满/加满的政策，但给车时油箱几乎是空的，灯泡还亮着。对于这种情况，车主评论说 "网站上写着，这里也写着"，并说了最近的加油站在哪里。但是，在汽车验收证书上，油箱油位被老老实实地固定在几乎为零的位置。由于我不知道申报的油耗是否与实际相符，也不知道计划的路线需要多少油，我不得不加满了一箱油，花了 142 格拉。还车时，油箱还剩半箱多一点，即价值约 70 格拉，但我没有得到补偿。按照 210 比利时格尔的总租车费用计算，多付的费用超过了 30%。此外，油箱里根本没有清洗液，但传感器却没有显示出来，显然也是故障。我们不得不在玻璃很脏的情况下行驶了一段时间，直到我们到了一个加油站，在那里我们花了 5 格拉买了清洗液，当我们还车的时候，油箱里几乎是满的。提供的儿童汽车座椅生产商不详，当然也没有任何证书（我甚至都没有问他们），但最糟糕的是，没有关于正确固定座椅的说明，车主也不知道如何固定，我们无法在网上找到说明，因为座椅上完全没有提到生产商或型号。我们只能自担风险。 我们按计划路线行驶，汽车也能应付，但我不能推荐这家租赁公司。大灯不是很好用，第二个还能用，倒车时有光亮。总的来说，只有燃油政策留下了明显的负面影响。不过，还是给 3 分。
Fiat Egea Multijet 在土耳其
We were very dissatisfied not so much with the car, but with Mr. Huseyin, who is a representative of the company that provides the car on the spot (Izmir airport). We flew from Antalya and indicated this when booking, including the flight number. Of course, we arrived at the domestic terminal. Huseyin came to meet us in the international terminal. As a result - unnecessary negotiations and lost time. He took us not to the parking lot of the rental company, but to some apartment building. Also he did not have a terminal for payment with a bank card, although in the terms of rental on the site was such a possibility. Then he took from us extra 10 euros for the passage of the car on toll highways, explaining that the car has a built-in transponder for automatic payment and that the amount will be deducted from it and it is just it. There was no information about this payment on the website when booking. The car was all mangled. We took 26 pictures of the damage to document the current condition of the car. But it seemed to drive, and time was a pity, so we decided to take the proposed copy. But after the same day we noticed how wiped the steering wheel and gear lever were. According to the contract the car should have been manufactured in 2022, but we took it in January 2024. A car can't look like this after 2 years of use. We started to look at its technical ticket, and it says that this car is not 2022, but 2018. So it's a different car than we ordered, even though it was the same model. The mileage was listed around 97000 kilometers, but such a wiped steering wheel and gearbox lever said that the car has passed much over 150000km. When we wrote to Hussain about it, he just said that the 2022 car was being repaired and he couldn't give any discounts for an older and beat up car, nor could he change it. In normal rental companies there is a rule, according to which, if the ordered car is not available for any circumstances, then the customers are given a similar or better, but never worse, as we got. And Husein did not say it himself in advance, but tried to hide it. Also with time we realized that the wiper blades and left window washer did not work in the car. Fortunately at least this after a conversation with Hussein managed to eliminate, but for this we had to drive ourselves to a certain car service and again spend our vacation time. In general, we do not recommend dealing with this car supplier (Hussein) and his company.
Chevrolet Captiva 在阿尔巴尼亚
The site itself is convenient, but does not contain complete information about the condition of the rented car. It starts for 10-15 minutes (either the battery is old or the spark plugs need to be cleaned). Hollowed steering rack. I have no complaints about the site. I was very disappointed with the condition of the car, and had trouble.
Mercedes-Benz E200 Cabrio 在黑山
Hi, With car rental was everything ok. Just two thinks I order mercedes E200 with petrol but I have Diesel E350 what was cheaper. And ciggaret lighter socket not working what was create a problems with charging a mobile phone. Any way we spend nice time and in next week I visit again MonteNegro and Kotor and I will booking again a cabrio car.
Fiat Egea Multijet 在土耳其
Comfortable. Met, taken to the office, given the car, after the lease was taken to the airport. There was a bad wheel, it broke on the road, I had to buy other tires, the money was reimbursed. Otherwise, no complaints, everything is fine.
Nissan Note 在塞浦路斯
In general, everything was fine. There was one unpleasant moment. Got into an accident on the very first day of the lease (the front passenger door, the back door and a little bit of the rear fender were damaged). Under the contract, I had to pay 600 euros. And there is a feeling that I overpaid. As it is hard to believe that for one small dent and scratch, the repair would cost 600 euros. Sometimes the car went deaf, but rarely.
Dacia Jogger 在土耳其
We liked everything. There were no problems at all. So we will probably come to you in the future.
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待定 "状态表示我们仍在与租车公司确认车辆的可用性。一旦确认，我们将立即发送确认函。
租车凭证是确认租车的文件，是您预订并预付车辆费用的证明。它包括交付说明、租赁条件以及客户和租赁商的详细联系方式。
租车确认后，你的租车凭证将作为附件随确认邮件一起发送。预订确认后，您也可以从预订页面下载凭证。
预订通常在几小时内确认，但有时可能需要 24 小时。我们要求对每次租车进行确认，以防止出现任何可能的技术问题。
在预订页面上查看预订状态。在您向我们预订后，将自动跳转到该页面。
保险总是由租赁商提供。
车损险可在您造成事故（并且是您的过失）时减轻您对自己租车的责任。通常情况下，车损险规定了您必须为潜在损失支付的最高金额。如果没有 CDW，您可能要承担租用车辆损坏的全部费用。有了车损险，您就不必支付全部修理费用，但要在商定的范围内分担修理费用。通常情况下，车轮、轮胎、玻璃、车底、车顶、钥匙、车锁和天线都不在车损险的承保范围内。
如果租来的汽车被盗，TP 会限制你的赔偿责任。通常情况下，TP 规定了租车公司在更换被盗汽车或修复偷车未遂造成的损失时向你收取的最高金额。
SCDW 和 FDW 通常承保标准 CDW 不承保的汽车部件，如车窗、车轮或轮胎。它们还可能降低押金和/或自负额，这意味着您可能需要在提车时留下较低的押金，甚至不支付任何损坏费用。
如果您在驾驶过程中伤害了其他道路使用者或损坏了他人的财产，TPL 保险将支付这些费用。在大多数国家，TPL 保险是法律规定的。TPL 不承保驾驶员自己租用的汽车的任何损坏，也不承保汽车失窃。
押金在租车期间扣留。在安全归还车辆后，或在归还后 10 至 28 天内，只要没有给租车公司造成额外开支，押金将予以解冻或退还。
免赔额是您需要为潜在损失支付的最高金额。例如，如果您的损失自负额为 200 欧元，而返回时车身的损失为 1,000 欧元，那么您只需支付 200 欧元。剩余的 800 欧元将由保险单承担。每辆车的免赔额可在与租车公司签订的协议中找到。
保证金通常由自负额和未来可能发生的费用（费用、缺油、超速罚单、罚款）组成。自负额是指在汽车发生损坏时您需要承担的最高金额。
租车公司要求交纳保证金，以支付任何潜在的汽车损坏或未来的费用，如管理费、燃料缺失、停车/超速罚单/罚款以及车损险的免赔额。因此，在大多数情况下，你在取车时都需要留下押金，以确保车辆安全归还。
有时，租车公司可能只保证某一类别的汽车，而不是特定的品牌和型号。租车公司会将不同的汽车归入同一类别，这些汽车的功能应与预订时确认的相同。这类汽车会在品牌和型号旁边标注 "或类似"，并在悬停时显示详细信息。
租车公司会尽最大努力提供与您预订的完全相同的汽车，但由于延迟归还或最后时刻损坏等因素，他们无法保证提供特定型号的汽车。由于这些情况可能会发生变化，因此可能会为您提供同级别的近似车型。
要取消预订，请登录 "我的预订"并单击 "取消"。如果您在免退款期之前取消预订，您的预付款将全额退还。
请直接通过电子邮件或电话与我们联系。我们将评估您的要求，检查是否可以更改，并更新您的预订。根据更改的性质，可能会产生额外费用。更改最长需要 24 小时处理。
租赁结束后，请进入预订页面，点击 "发表评论"，对您的体验进行评价。如果您希望讨论租赁期间发生的任何问题，请联系我们，以便我们进行调查。
您与租车公司签订的租车协议受其租车条件和您租车所在国家的法律约束。请仔细阅读协议中的租赁条件，确保您理解并同意这些条件。
可以，但无论是取车还是还车，都可能需要支付额外的送货费。有些公司可能会在租期超过一定天数时提供某些地方的免费送货服务。
如果不能在约定的还车时间还车，请通知租车公司。也许可以比约定时间稍晚一些还车。
有些租车公司会限制每天或每个租车期的公里数。除非您在预订时购买了 "无限里程"（Unlimited Mileage），否则任何额外里程的费用都必须在返程时支付。
这取决于您购买的保险。如果有任何损坏，请通知保险代表。询问他们认为有必要收取的费用，并以书面形式告知。在大多数情况下，租车公司会从您的保证金中扣留一部分，作为损坏费用。一定要在航班起飞前给自己留出足够的返程时间。
确保供应商代表签收送货单，并确保租赁协议由供应商签收。
如果您的航班时间或航班号发生变化，您应尽快向租赁商提供实际信息。
有些租车公司提供跨越国界的服务，有些则不提供。如果允许跨境，则可能需要支付额外的保险费、税费等。您必须告知租车公司有关跨境的情况；否则，您的保险可能会失效。请就您计划前往的驾驶区域/国家咨询相关建议。
在大多数情况下，租车公司不会为提前还车退款。
额外驾驶员需要满足与主驾驶员相同的要求。附加司机必须在取车时到场，持有相关证件，并在租车协议中登记。
取车时彻底检查汽车是否有任何瑕疵，并将任何问题通知租车公司。在取车前和还车后拍摄租车照片，以免还车时对汽车状况产生混淆。如果在租车前不处理汽车上的任何损坏，可能会影响你的免赔额。务必保存好收到的任何文件。
是的，预订时必须申请可选附加项目，相关费用将在可用时显示。